Unconditional and without judgment
CALAS de l’Outaouais assists survivors of sexual assault aged 12 and over. Support offered is confidential and free of charge. The help offered is confidential and free. When a woman calls the Centre, we offer her a meeting as soon as possible to welcome her, support her, take care of her, identify her needs and explain the various services available to her.
Our intervention approaches
We provide emergency support and accompaniment (24/7) at hospitals for women aged 13 and over who have experienced a recent sexual assault (5 days or less).
If you have just experienced a sexual assault and are currently in the Outaouais region (Quebec), contact Info-Social at 811, option 2.
A CALAS worker will be able to come and meet you at a designated center to help you with your medical, informational, protection and compensation needs.
Only if you wish, a medical-legal examination can be performed by a physician in our presence. The support worker can accompany you in your decision making and also to ensure that the rights of the victim are respected.
If you have been sexually assaulted, the emergency support protocol ensures that you have the right :
- To receive services.
- To receive support at all times.
- To be accompanied by a person of your choice during all stages of the intervention.
- To accept or refuse :
- to undergo medical examinations
- to file a complaint
- to take the medical and legal exams right away.
- To wait until you feel ready before taking the medical/social kit and exams and filing a complaint.
- To say no or withdraw consent to medical/legal examinations.
- To confidential health and social services from the age of 14, and at your own pace.
- To be respected at all times.
The Process of Asking for Help
We recognize that it takes a lot of courage for survivors to ask for help. Many women we meet have never spoken about the sexual assault they experienced. If you believe, or know that you have experienced sexual assault, no matter what form it took or when you experienced it, CALAS can help you regain your power and reduce the impact of the assault.
When you call CALAS, we will propose an initial meeting within a few weeks to welcome you, support you, take care of your emotions, identify your needs and explain the different services we offer. This meeting also serves to ensure that CALAS is the best resource to help you at this time. After this meeting, if you decide to continue with CALAS, you will be able to choose between group or individual follow-up and your name will be put on the waiting list. You will also be given information about the reception area, as well as other resources available to you.